yt99 Privacy Policy

This Privacy Policy ("Policy") applies to all personal data collected, processed, and stored by yt99 ("yt99", "we", "us", "our") in connection with the operation of the online gaming platform accessible at https://yt99.io. By registering for an account or continuing to use the yt99 platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your information as described herein. If you do not agree with this Policy, you must not register for or use the yt99 platform.

1 Who We Are

yt99 operates an online casino and sports betting platform directed at adult players located in Bangladesh. The platform provides access to casino games supplied by certified third-party providers including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe, as well as a cricket and sports sportsbook covering BPL, IPL, T20 World Cup, and other major competitions. yt99 acts as the data controller in respect of the personal information collected from registered players. For all privacy-related enquiries, players may contact us at [email protected].

2 Information We Collect

yt99 collects the following categories of personal data from players during the registration process, during normal platform use, and as part of our legal compliance obligations:

2.1 Identity and Contact Information

• Full legal name as it appears on your national identification document
• Date of birth (used for age verification — players must be 21 or older)
• Gender (optional, collected during account setup)
• Residential address, including city (Dhaka, Chittagong, Sylhet, Khulna, etc.) and postcode
• Mobile phone number (used for account verification and SMS notifications)
• Email address (used for account management and promotional communications if opted in)

2.2 Verification and KYC Documents

• Copy of national ID card, passport, or driver's licence
• Proof of address (utility bill, bank statement dated within 90 days)
• Proof of ownership of the payment method used for deposits (e.g., screenshot of bKash or Nagad account showing registered name)
• Selfie photograph submitted alongside identity documents where required

2.3 Financial and Transaction Data

• Deposit and withdrawal amounts in BDT (৳)
• Payment method type (bKash, Nagad, Rocket, Upay, Visa, Mastercard)
• Mobile wallet number or partial card number (last four digits only)
• Transaction timestamps and reference numbers
• Bonus credits applied and wagering progress

2.4 Gaming Activity Data

• Games played, wager amounts, and game outcomes
• Sports betting selections, odds accepted, and settlement results
• Session duration and frequency of play
• Responsible gaming tool settings (deposit limits, self-exclusion status)

2.5 Technical and Device Data

• IP address at the time of registration and at each login
• Device type (mobile, desktop, tablet)
• Operating system and browser version
• Device fingerprint identifier (used for fraud prevention and multi-account detection)
• Referral source or affiliate tracking code (where applicable)

Data Category	Examples	Primary Purpose
Identity	Name, DOB, NID copy	Age verification, KYC compliance
Contact	Mobile number, email	Account management, security alerts
Financial	Deposit amounts, payment method	Transaction processing, AML checks
Gaming Activity	Bets placed, game sessions	Service delivery, responsible gaming
Technical	IP address, device ID	Security, fraud prevention

3 How We Collect Your Information

yt99 collects personal data through the following channels:

• Directly from you: Information you submit during registration, KYC verification, deposit and withdrawal requests, support chat conversations, and any correspondence with yt99 staff.
• Automatically during platform use: Technical data including IP address, device identifiers, browser type, session logs, and in-game activity data are collected automatically as you use the yt99 website.
• From payment service providers: When you make a deposit or withdrawal via bKash, Nagad, Rocket, Upay, Visa, or Mastercard, yt99 receives a transaction confirmation from the relevant payment provider confirming the status of the transaction. yt99 does not receive full card or wallet credentials.
• From third-party game providers: Game providers such as Evolution Gaming, Ezugi, Pragmatic Play, and Spribe may transmit game session data including bet amounts and round outcomes to yt99 as part of their service integration.
• From fraud and identity verification services: Where yt99 engages third-party identity verification or fraud screening providers, those providers may share data about the outcome of verification checks with yt99.

4 How We Use Your Information

yt99 uses personal data collected from players for the following purposes:

• Account creation and management: To register your account, verify your identity, maintain your account balance and transaction history, and provide you with access to all platform features.
• Age and identity verification: To confirm that you are aged 21 or older and that the information provided during registration is accurate and complete, in accordance with our legal obligations and responsible gaming commitments.
• Payment processing: To facilitate deposits and withdrawals in BDT via your selected payment method, and to apply the return-to-source policy on withdrawals.
• Fraud prevention and security: To detect and prevent multi-accounting, bonus abuse, money laundering, and other prohibited activities described in our Terms and Conditions. Device fingerprinting and IP analysis are used for this purpose.
• Customer support: To respond to your enquiries, resolve disputes, and provide assistance 24/7 in English.
• Responsible gaming compliance: To monitor gaming behaviour for signs of problem gambling, apply deposit limits and self-exclusion tools at your request, and contact you if your activity triggers responsible gaming alerts.
• Legal and regulatory compliance: To comply with applicable anti-money laundering (AML) obligations, retain records as required by law, and cooperate with lawful requests from authorities in Bangladesh and internationally.
• Marketing communications (with your consent only): To send you information about promotions, bonuses, new games, and seasonal offers relevant to Bangladeshi players. You may withdraw this consent at any time.
• Platform improvement: To analyse aggregated, anonymised usage data to improve platform performance, game selection, payment options, and the overall user experience.

5 Legal Basis for Processing

yt99 processes personal data on the following legal bases:

• Contract performance: Processing necessary to deliver the gaming services you have registered for, including account management, payment processing, and game access.
• Legal obligation: Processing required to comply with applicable laws and regulations, including age verification, anti-money laundering checks, and record-keeping requirements.
• Legitimate interests: Processing carried out for fraud prevention, security, responsible gaming monitoring, and platform analytics, where those interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit, freely given consent that may be withdrawn at any time without detriment.

6 Sharing Your Information with Third Parties

yt99 does not sell or rent your personal data to any third party. We may share your data with the following categories of recipients strictly on a need-to-know basis:

• Payment processors: bKash, Nagad, Rocket, Upay, and card network processors (Visa, Mastercard) receive the minimum data necessary to execute your transaction.
• Game content providers: Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe receive player session identifiers and stake data necessary to run game rounds and settle outcomes.
• Identity and fraud verification services: Third-party KYC and AML screening providers may process your identity documents under strict data processing agreements with yt99.
• IT infrastructure and hosting providers: Server and cloud hosting partners process data on yt99's behalf under contractual data protection obligations.
• Legal and regulatory authorities: yt99 will disclose personal data to law enforcement agencies, courts, or regulatory bodies in Bangladesh or internationally where legally required to do so, including in connection with investigations into fraud, money laundering, or other criminal activity.

7 Cookies and Tracking Technologies

7.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They allow the website to recognise your device on subsequent visits, remember your preferences, and deliver a consistent experience.

7.2 Cookies Used by yt99

Cookie Type	Purpose	Can Be Disabled?
Strictly Necessary	Session management, login state, security tokens	No — required for platform function
Functional	Language preference, game display settings	Yes — via browser settings
Analytics	Aggregated page view and performance data	Yes — via browser settings
Fraud Prevention	Device fingerprinting for security checks	No — required for account security

yt99 does not use third-party advertising or retargeting cookies. You may disable functional and analytics cookies through your browser settings; however, disabling strictly necessary or fraud-prevention cookies may prevent the platform from functioning correctly.

8 Data Retention

yt99 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:

• Account data and KYC documents: Retained for a minimum of 5 years from the date of account closure, to comply with anti-money laundering record-keeping obligations.
• Transaction records: Retained for a minimum of 5 years from the date of each transaction.
• Game session logs: Retained for a minimum of 3 years from the date of each session, for dispute resolution purposes.
• Marketing consent records: Retained for the duration of your registration plus 12 months following account closure.
• Support correspondence: Retained for 3 years from the date of the most recent communication in each support thread.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be associated with any individual player.

9 Your Data Rights

As a registered player on the yt99 platform, you have the following rights in relation to your personal data:

• Right of Access: You may request a copy of all personal data yt99 holds about you. We will provide this in a structured, readable format within 30 calendar days of your request.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. For identity data, supporting documentation may be required.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to yt99's legal obligation to retain certain records as described in Section 8.
• Right to Restriction: You may request that yt99 restrict processing of your data while a rectification request or objection is being assessed.
• Right to Data Portability: You may request that we provide your personal data in a machine-readable format (e.g., JSON or CSV) for transfer to another service provider.
• Right to Object: You may object to processing carried out on the basis of legitimate interests, including profiling for responsible gaming purposes. yt99 will assess your objection and cease processing unless compelling legitimate grounds override your rights.
• Right to Withdraw Marketing Consent: Where processing is based on your consent (e.g., marketing emails), you may withdraw that consent at any time with immediate effect.

To exercise any of the above rights, please contact yt99 at [email protected] with the subject line "Data Rights Request" and a description of your request. We may ask you to verify your identity before processing your request. All requests are handled within 30 calendar days; complex requests may require up to 60 days with prior notification.

10 Children and Underage Users

The yt99 platform is strictly for individuals aged 21 years or older. yt99 does not knowingly collect personal data from individuals under the age of 21. If yt99 becomes aware that a registered account belongs to a person under 21 years of age, the account will be permanently closed immediately, all funds will be returned to the originating payment method, and all personal data associated with the account will be deleted in accordance with applicable law.

If you believe that a person under 21 has registered on the yt99 platform, please notify us immediately at [email protected]. Parents and guardians are encouraged to use internet filtering and parental control software to prevent underage access to online gambling services.

11 Data Security

yt99 implements a comprehensive range of technical and organisational security measures to protect player data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the yt99 platform.
• Encrypted database storage for all sensitive player data at rest, including KYC documents and financial records.
• Role-based access controls ensuring that only authorised yt99 personnel can access player records, with all access logged and auditable.
• Two-factor authentication (2FA) available to all registered players and mandatory for all yt99 administrative staff accounts.
• Regular security audits and penetration testing conducted by independent third-party security specialists.
• Automated intrusion detection systems monitoring the yt99 platform infrastructure 24/7.

In the event of a data breach that is likely to result in a risk to the rights and freedoms of affected players, yt99 will notify affected players as promptly as practicable via the email address registered on their account, and will take immediate remedial action to contain the breach and prevent recurrence.

12 International Data Transfers

yt99 operates primarily for players located in Bangladesh and processes the majority of player data on servers located in the Asia-Pacific region. Certain third-party service providers engaged by yt99 — including game content providers, KYC verification services, and IT infrastructure partners — may process data in jurisdictions outside Bangladesh. Where such international transfers occur, yt99 ensures that appropriate safeguards are in place, including contractual data protection obligations that require the recipient to maintain security standards equivalent to those described in this Policy. yt99 does not transfer player data to jurisdictions that lack an adequate level of data protection without the contractual protections described above.

13 Changes to This Privacy Policy

yt99 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform services. Where amendments are material — meaning they meaningfully affect how we collect, use, or share your personal data — yt99 will notify registered players via email to the address on file or via a prominent notice on the yt99 website at least 14 days before the changes take effect. Minor clarifications or formatting updates may be published without advance notice. The "Last Updated" date at the top of this Policy will always reflect the date of the most recent revision. Your continued use of the yt99 platform following the effective date of any updated Policy constitutes your acceptance of the revised terms.

14 Contact Us

For all privacy-related enquiries, data rights requests, or to report a concern about how yt99 handles your personal data, please contact us using the details below:

• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week
• Response Language: English
• Subject Line (for data requests): "Data Rights Request" or "Privacy Enquiry"
• Target Response Time: Within 5 business days for general enquiries; within 30 calendar days for formal data rights requests

By using the yt99 platform, you acknowledge that you have read, understood, and agreed to this Privacy Policy in its entirety. This Policy was last reviewed and updated on 1 January 2026. For the full Terms and Conditions governing your use of the yt99 platform, please visit the Terms & Conditions page.