Responsible Gaming
at yt99 Bangladesh
yt99 is committed to providing a safe, fair, and controlled gaming environment for all registered players in Bangladesh. Our responsible gaming programme gives you the tools to stay in control — from daily deposit limits and session time-outs to permanent self-exclusion. Gaming should always be entertainment, never an obligation.
Need Help Right Now?
If gambling is negatively affecting your finances, relationships, or mental health, please stop playing immediately and contact our responsible gaming support team at [email protected]. Our English-language support team is available 24 hours a day, 7 days a week. You may also request immediate self-exclusion to prevent further access to your account.
How yt99 Protects Its Players
Every feature of the yt99 responsible gaming programme has been designed with Bangladeshi players in mind. These six pillars form the foundation of our commitment to player safety and long-term wellbeing.
All yt99 players must be 21 years of age or older. Every account registration requires identity verification using a valid National ID card, passport, or driver's licence. Accounts found to belong to players under 21 are permanently closed without exception and all funds are returned to the originating payment method.
yt99 allows you to set daily, weekly, or monthly deposit limits on your account in BDT (৳). Once a limit is in place, it takes effect immediately and cannot be increased until a mandatory 7-day cooling-off period has elapsed. Reducing your limit, however, takes effect instantly — putting you firmly in control of your spending.
Set a maximum daily or weekly session duration so that yt99 automatically logs you out when your limit is reached. You will receive a notification 15 minutes before your session limit expires, giving you time to wrap up naturally. Session limits reset at midnight Bangladesh Standard Time (BST, UTC+6).
If you feel you need a short break from gaming, yt99 offers time-out periods of 24 hours, 7 days, 30 days, or a custom duration of your choice. During a time-out, your account remains open but you cannot log in or place any bets. Promotional communications are paused automatically for the duration of your time-out.
Self-exclusion is a longer-term tool for players who need a more serious break. Exclusion periods available at yt99 are 6 months, 1 year, 3 years, or permanent. Once self-exclusion is activated, your account is locked, all marketing is stopped, and you are blocked from re-registering for the duration of your chosen period.
yt99 sends periodic reality check notifications during active gaming sessions, reminding you how long you have been playing and how much you have wagered. You can set reminder intervals of 30, 60, or 90 minutes. These reminders are on by default for all new accounts and can be adjusted — but not disabled — from your account settings.
Your Responsible Gaming Toolkit
All of the following tools are available to every registered yt99 player at no cost. They can be accessed directly from your account settings panel or by contacting our 24/7 support team in English.
How to activate these tools: Log in to your yt99 account and navigate to Account Settings → Responsible Gaming. Tools marked "Via Support" require a written request to [email protected] and take effect within 24 hours of confirmation. All self-exclusion requests are processed as a matter of priority and actioned within 1 hour during staffed hours.
Recognising Problem Gambling
Problem gambling can affect anyone regardless of income, background, or how long they have been playing. Being aware of the early warning signs is the first step toward getting help. If you recognise any of the following in yourself or someone you know, please reach out to our support team immediately.
Taking a Serious Break
Self-exclusion is the most powerful tool available to yt99 players who feel their gambling has become harmful. It is not a sign of weakness — it is a responsible decision that yt99 fully supports and facilitates without question or judgment.
How Self-Exclusion Works at yt99
When you request self-exclusion, yt99 takes the following immediate steps to protect you:
- Your account is locked within 1 hour of your confirmed request during staffed hours.
- All pending promotional emails and SMS marketing messages are cancelled.
- Your account balance is preserved and any pending withdrawals are processed to your original payment method (bKash, Nagad, Rocket, or Upay).
- A record of your self-exclusion is maintained to prevent re-registration during the exclusion period.
- If you attempt to create a new account during your exclusion period, yt99 will close the new account and return any deposited funds.
Available Exclusion Periods
- 6 months — suitable for players who want a medium-term pause with the option to return.
- 1 year — recommended for players experiencing significant financial or relationship difficulty related to gambling.
- 3 years — appropriate for players who recognise a long-standing pattern of problematic gambling behaviour.
- Permanent — a lifelong exclusion that cannot be reversed under any circumstances.
Requesting Self-Exclusion
To activate self-exclusion, send an email to [email protected] with the subject line "Self-Exclusion Request". Include your registered account username and your chosen exclusion duration. Our team will confirm the exclusion by return email, typically within 1 hour. You do not need to provide a reason. No questions will be asked.
After Your Exclusion Period Ends
For exclusions shorter than permanent, yt99 does not automatically re-open your account when the exclusion period ends. You must submit a written request to reactivate your account and complete a brief responsible gaming assessment with our support team. A mandatory 24-hour cooling-off period applies before reactivation is confirmed.
Request Self-Exclusion Now
If you need to stop gambling today, contact our support team immediately. We will lock your account within 1 hour and ensure no further marketing reaches you. This service is free, confidential, and available 24/7.
[email protected]Send your self-exclusion request to [email protected] with subject line "Self-Exclusion Request". Include your username and preferred duration.
Our team will confirm your request by email within 1 hour and provide a reference number for your records.
Your account is locked, marketing is stopped, and your balance is secured. Withdrawals are processed to your original payment method within 3 business days.
Support Resources for Bangladeshi Players
yt99's in-house responsible gaming team is your first point of contact for any player safety concern. We also encourage players to reach out to external mental health and financial support services available in Bangladesh.
| Resource | What They Offer | How to Reach Them |
|---|---|---|
| yt99 Responsible Gaming Team | Self-exclusion, deposit limits, account restrictions, and player welfare checks | [email protected] — 24/7 in English |
| Kaan Pete Roi (Bangladesh) | Free, confidential emotional support and mental health counselling for Bangladeshi adults | Available online — search "Kaan Pete Roi Bangladesh" |
| National Mental Health Institute (NIMH) | Professional psychiatric and psychological services available in Dhaka | Located in Sher-e-Bangla Nagar, Dhaka |
| Bangladesh Association for Mental Health | Awareness, counselling, and community support for mental health challenges including behavioural addictions | Available in major cities including Dhaka and Chittagong |
| Gamblers Anonymous Bangladesh | Peer support groups for individuals affected by problem gambling, based on the GA 12-step programme | Contact via national helpline or local Dhaka chapter |
- Always set a budget before you start playing and stick to it.
- Never gamble with money set aside for rent, food, or bills.
- Take regular breaks — step away from the screen every hour.
- Never chase your losses. A loss is a loss; gambling more will not recover it.
- Keep track of how much time and money you spend each month.
- Gambling should complement your entertainment budget, not replace income.
- Talk to someone you trust if you feel gambling is getting out of control.
- Use yt99's deposit and session limit tools proactively, before problems arise.
Keeping Minors Safe
yt99 operates a strict 21+ policy across all platform features. We are committed to preventing access by individuals under the age of 21, and we ask parents and guardians in Bangladesh to play their part in this effort.
yt99's Age Verification Process
Every player who registers on yt99 must submit a valid government-issued identity document confirming they are 21 years of age or older. Accepted documents include the Bangladesh National ID card, a valid passport, or a driver's licence. Registration is suspended until age verification is successfully completed.
Advice for Parents and Guardians
If you share a device with younger family members in your household — whether in Dhaka, Sylhet, Khulna, or elsewhere in Bangladesh — we strongly recommend the following precautions:
- Always log out of your yt99 account when you are not using it, and never save your password on shared devices.
- Enable parental control software on shared computers, tablets, and mobile phones to restrict access to gambling websites.
- Consider using separate user accounts on shared devices so that your browsing history and saved passwords are not accessible to younger users.
- Talk openly with young people in your household about the risks of gambling and the importance of age restrictions.
Reporting Underage Access
If you believe a person under 21 has registered on or is using the yt99 platform, please contact us immediately at [email protected]. All such reports are treated as the highest priority and investigated without delay. Accounts confirmed as belonging to underage users are permanently closed and all associated data is deleted.
Strictly 21+ Platform
The yt99 platform is exclusively for adults aged 21 and above. Any attempt to register using falsified documents or another person's identity is a serious violation of our Terms and Conditions and may be reported to the relevant authorities in Bangladesh.
Use device-level parental control tools to block gambling sites on all shared devices in your household.
Always use a strong, unique password for your yt99 account and never share it with family members or friends.
Use private or incognito browsing mode on shared devices so your yt99 session history and login details are not stored.
Talk to young people in your home about responsible gambling and why age restrictions exist. Awareness is the best protection.
The yt99 Responsible Gaming Commitment
yt99 takes its duty of care to all Bangladeshi players seriously. The following commitments govern how we operate our platform and support our player community every day of the year.
What yt99 Commits To
- We will never market our platform to individuals under the age of 21 or to individuals who have self-excluded.
- We will always process self-exclusion requests promptly and without requiring players to justify their decision.
- We will train our support staff to identify signs of problem gambling and to respond with empathy and appropriate referrals.
- We will make responsible gaming tools easily accessible within the account settings panel of every registered player.
- We will never use manipulative design patterns, countdown timers, or artificial urgency messaging that could pressure vulnerable players.
- We will maintain transparent records of all responsible gaming interactions so that players can access their history at any time.
- We will review and improve our responsible gaming programme at least once per year based on player feedback and industry best practice.
What We Ask of Players
- Play for entertainment only — never treat gambling as a source of income or a financial strategy.
- Only gamble money that you can genuinely afford to lose without affecting your household budget or financial obligations.
- Set your deposit, session, and loss limits before you start playing, not after a losing session.
- Be honest with yourself about whether your gambling habits are causing concern. The warning signs listed on this page are a useful reference.
- Contact our support team at the first sign of difficulty — early intervention is far more effective than waiting until problems become serious.
- Ensure that nobody under the age of 21 in your household has access to your yt99 account credentials or your registered payment methods (bKash, Nagad, Rocket, Upay).
- Respect the decisions of other players — if a friend or family member has self-excluded, do not assist them in circumventing their exclusion.
Play Smart. Stay in Control.
yt99 is here to provide a safe, enjoyable gaming experience for all responsible players across Bangladesh. Explore our games, set your limits, and play with confidence knowing our team is always here to support you.